About me & FAQ
Hi there! I'm Alexandria a full time artist and business owner of tobi2moodring! Based in Maine, I create & draw new things to be made into merch! I enjoy making cute, anime inspired artwork that can made into several mediums like keychains, enamel pins and clothing! I run my lil online paradise by myself, even with the challenges, I love what I do and I'd never change that! :D
I enjoy creating new products so most items are Limited Edition because they won't be remade, be sure to grab the items you like because it may not be restocked~
Feel free to follow me on social media and visit me when I'm at a convention near you!
Instagram: https://www.instagram.com/tobi2moodring/
Twitter: https://twitter.com/tobi2moodring
Youtube: https://www.youtube.com/user/tobi2moodring
FAQ
Where do you ship from?
I am based in Maine, so all items ship from Maine USA~
Will any of the pin designs ever be restocked?
Most likely not, most of the time I like to move on with a new design rather than restock an older design. Some designs I'm very certain it won't be remade, those are marked "LIMITED EDITION".
What is the difference between Standard Grade and Seconds Grade for the pins?
Seconds grade have some more noticeable flaws. Standard Grade however does not mean flawless, I don't guarantee flawless pins because they are hand made in a factory and I understand that means each is unique and not without some flaw.
Can you combine orders?
If your order hasn't been shipped out, please send me an e-mail on the contact page asap with both your order numbers. Then I will try to combine them.
Can I cancel my order?
I don't offer cancellations/returns/exchanges. When you order, please know it is official. There may be some exceptions however, I will refund minus a $5 cancellation fee for cancelling your order.
I have a question not listed here?
Feel free to send me a message on my contact page, I try to get back to them within 1-2 days.